Privacy policy

Information and purposes

We use customer contact/address details, order records, vehicle specifications, enquiries, account information and security/device data to quote, fulfil, support and warrant purchases. Payment providers process cards; we receive transaction confirmation and reconciliation details, not full card numbers.

Cookies and sharing

Cart, login and filter cookies support shopping; traffic-measurement cookies may support site usage analysis. Browser controls can restrict cookies but impair shopping. We share necessary information with delivery, payment, hosting/email, accounting and legally required authorities. We do not sell/rent/trade data or supply marketing lists. Providers may process information outside Canada, including the US, under contractual safeguards and local laws.

Retention

Orders/invoices: seven years. Warranty records: coverage plus two years. Unconverted enquiries: up to two years. Account information: until closure is requested, subject to required retention.

Requests and safeguards

Request access, correction, eligible deletion or marketing cessation by email. Identity checks may apply; response target is 30 days. Marketing requires opt-in and includes immediate unsubscribe. HTTPS and restricted administration protect data; legally required breach notifications are provided. The store is not directed at under-16s. Contact us first about privacy concerns, then the relevant privacy regulator. Applicable Canadian privacy requirements govern handling. The current published version applies.